Acceptance and production environment migration to Google Cloud Platform
Scheduled Maintenance Report for Tradecloud One
The scheduled maintenance has been completed.
Posted Jun 11, 2021 - 20:37 CEST
Verification is currently underway for the maintenance items.
Posted Jun 11, 2021 - 20:27 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2021 - 18:00 CEST
We will be undergoing scheduled acceptance and production environment maintenance.

This is second maintenance in series to improve platform performance, scalability, reliability and security following outage on 12-May-2021 -

We will be migrating platform from current cloud provider to Google Cloud Platform (GCP) and expect to have downtime during the maintenance window.

Please note, that Tradecloud external IP addresses will change. We will communicate new IP addresses additionally.

During previous maintenance (, we also extended our database (Cassandra) cluster to GCP. This means that all customer and internal data we have is replicated between current cloud provider and GCP, improving platform reliability.

During this maintenance we will be migrating rest of the platform - search engine (Elasticsearch), message bus (Kafka) and all platform services to GCP.

To ensure smooth migration, we created and tested a migration plan, including rollback procedure. According to the plan and test results, we will be able to stop and revert everything back without data loss until last step - when we will change DNS platform records to point to GCP.

Should you have any questions, do not hesitate to contact us, we would be happy to explain any detail of the migration in depth.
Posted Jun 02, 2021 - 20:55 CEST
This scheduled maintenance affected: Tradecloud One Portal, Connectors (API v2 Connector, Isah SCI Connector, SAP Webservices Connector, Webhook Connector), and Acceptance Test Environment (Portal, API v2 Connector, Connectors).