All Systems Operational

Uptime over the past 90 days. View historical uptime.
Tradecloud Portal Operational
90 days ago
100.0 % uptime
Today
Tradecloud API Operational
90 days ago
100.0 % uptime
Today
Tradecloud Message Processing Operational
90 days ago
100.0 % uptime
Today
Webhook Connectors Operational
SAP Webservices Connector Operational
Isah SCI Connector Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google BigQuery Operational
Tradecloud Accp Test Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
SCI Connector order response degradation
Resolved - The SCI Connector issue has been fully resolved.

Root cause summary: a security upgrade impacted the usage of SCI credentials.
Actions taken:
- The SCI Connector is now compatible with the security upgrade.
- We have added additional automated tests to prevent similar issues in the future.
- Order responses which failed during the incident are successfully resent to Isah ERP systems.

We sincerely apologize for any inconvenience this incident may have caused. If you continue to experience any issues, please contact support@tradecloud1.com immediately.
Feb 4, 13:46 CET
Monitoring - We have implemented a fix for the SCI Connector and are now monitoring the recovery.

What we fixed: the SCI connector can send order responses, like confirmations, to Isah ERP systems again.
Current impact: order responses during the incident are delayed and will be resend within 2 hours.
Next Update: Within 60 minutes or once fully resolved.
Feb 4, 12:06 CET
Identified - We have identified the root cause of the SCI Connector order response degradation.

Root cause summary: a security upgrade impacted the usage of SCI credentials.
Current impact: SCI connector cannot send order responses like confirmations to Isah ERP systems.
Affected components: SCI connector
Estimated Time to Resolution: 1 hour
Next Update: Within 60 minutes or upon significant progress.

We appreciate your patience as we work to resolve this issue.
Feb 4, 11:27 CET
Investigating - We are aware of an issue affecting the SCI connector. We understand the impact this has on your operations, and our team is actively investigating.

Current impact: SCI connector cannot send order responses like confirmations to Isah ERP systems.
Affected components: SCI connector
Next update: Within 60 minutes or as soon as we have more information.
Feb 4, 11:05 CET
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage