All Systems Operational
Tradecloud One Portal ? Operational
Connectors Operational
API v2 Connector ? Operational
Isah SCI Connector ? Operational
SAP Webservices Connector ? Operational
Webhook Connector ? Operational
Acceptance Test Environment Operational
Portal ? Operational
API v2 Connector ? Operational
Connectors ? Operational
Infrastructure Operational
AWS s3-eu-central-1 Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Google Cloud Platform Identity & Security Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 20:37 CEST
Verifying - Verification is currently underway for the maintenance items.
Jun 11, 20:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:00 CEST
Scheduled - We will be undergoing scheduled acceptance and production environment maintenance.

This is second maintenance in series to improve platform performance, scalability, reliability and security following outage on 12-May-2021 - https://status.tradecloud1.com/incidents/b42lr4rp6zcw.

We will be migrating platform from current cloud provider to Google Cloud Platform (GCP) and expect to have downtime during the maintenance window.

Please note, that Tradecloud external IP addresses will change. We will communicate new IP addresses additionally.

During previous maintenance (https://status.tradecloud1.com/incidents/q1dhr7s7hyyv), we also extended our database (Cassandra) cluster to GCP. This means that all customer and internal data we have is replicated between current cloud provider and GCP, improving platform reliability.

During this maintenance we will be migrating rest of the platform - search engine (Elasticsearch), message bus (Kafka) and all platform services to GCP.

To ensure smooth migration, we created and tested a migration plan, including rollback procedure. According to the plan and test results, we will be able to stop and revert everything back without data loss until last step - when we will change DNS platform records to point to GCP.

Should you have any questions, do not hesitate to contact us, we would be happy to explain any detail of the migration in depth.
Jun 2, 20:55 CEST
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.