Verification is currently underway for the maintenance items.
Posted Oct 27, 2022 - 21:30 CEST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 27, 2022 - 20:01 CEST
We will be undergoing scheduled production maintenance.
During this maintenance we will be migrating platform from Marathon/Mesos to GKE in order to improve platform reliability and expect to have downtime during the maintenance window.
Please be advised, that Tradecloud1 external IP address will change: - Current IP addresses: (production) - Ingress (from Customer to Tradecloud1): 18.104.22.168 - Egress (from Tradecloud1 to Customer): 22.214.171.124 and 126.96.36.199
- New IP addresses: (production) - Ingress (from Customer to Tradecloud1): 188.8.131.52 (new IP) - Egress (from Tradecloud1 to Customer): 184.108.40.206 and 220.127.116.11 (remains the same)
To ensure smooth migration, we created and tested a migration plan, including rollback procedure. According to the plan and test results, we will be able to stop and revert everything back without data loss.
Should you have any questions, do not hesitate to contact us, we would be happy to explain any detail of the migration in depth.
Posted Oct 19, 2022 - 12:54 CEST
This scheduled maintenance affected: Tradecloud One Portal and Connectors (API v2 Connector, Isah SCI Connector, SAP Webservices Connector, Webhook Connector).