Acceptance test environment unavailable

Incident Report for Tradecloud One

Resolved

The acceptance test environment is stable.
Posted Apr 28, 2021 - 13:37 CEST

Monitoring

The rack switch issues have been resolved by our infrastructure provider.
We have started and are monitoring the acceptance test environment.
Posted Apr 28, 2021 - 12:25 CEST

Identified

The acceptance environment is unavailable due to two faulty rack switches.
We are waiting on our infrastructure provider to investigate and reboot the rack switches.
Posted Apr 28, 2021 - 11:49 CEST

Investigating

We are currently investigating why the acceptance test environment is unavailable.
Posted Apr 28, 2021 - 10:15 CEST
This incident affected: Acceptance Test Environment (Portal, API v2 Connector, Connectors).