The acceptance test environment is available again and we are monitoring the environments.
Posted Feb 08, 2021 - 10:45 CET
Identified
After nightly network issues at our infrastructure provide, 4 servers are unreachable, and some of the search services could not connect to the Elasticsearch cluster.
The search issue has been resolved ~ 8:40 CET, production services have been moved to other servers and we are monitoring the situation.
The acceptance test environment is currently unavailable to provide resources to the production environment till the 4 servers are available again.
Posted Feb 08, 2021 - 09:03 CET
This incident affected: Tradecloud One Portal and Acceptance Test Environment (Portal, API v2 Connector, Connectors).