All Systems Operational
Tradecloud One Portal ? Operational
Tradecloud One API v2 ? Operational
SAP Webservices Connector ? Operational
Webhook Connector ? Operational
Acceptance Test Environment Operational
Tradecloud One Portal ? Operational
API v2 ? Operational
Connectors ? Operational
Auth0 Authentication API Operational
Auth0 Multi Factor Authentication Operational
AWS s3-eu-central-1 Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Search services major upgrade Jan 20, 10:30-14:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 14:09 CET
Update - The maintenance window has been postponed till 20 Jan 10:30h
Jan 20, 10:30 CET
Scheduled - During this maintenance window the Tradecloud1 acceptance test environment will not be available due to a major upgrade of the search services (activities, companies, connections, orders, users, workflow) to Elasticsearch 7. You will receive a new user invite as the search services will be wiped because Elasticsearch 7 indexes are not backwards compatible.
Jan 14, 16:34 CET
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Completed - The scheduled maintenance has been completed.
Jan 11, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:01 CET
Scheduled - Mailchimp's Mandrill email delivery service announced a planned downtime to upgrade and improve their infrastructure. Tradecloud is not able to send any invitation, password reset or notification emails during this downtime.
Jan 8, 10:12 CET
Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.

Jan 4, 2020

No incidents reported.