All Systems Operational
Portal Operational
API v1 Operational
Connectors Operational
CSV File Connectors ? Operational
CSV FTP Connector ? Operational
Edifact FTP Connector ? Operational
eMagiz ERP Connectors ? Operational
Exact Globe Connectors ? Operational
SAP IDoc FTP Connnector ? Operational
SAP Webservices Connector ? Operational
Webhook Connector ? Operational
Services Operational
Company Services ? Operational
Connection Services ? Operational
Order Services ? Operational
User Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time ?
Fetching
API Uptime ?
Fetching
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019
Postmortem - Read details
Aug 23, 16:26 CEST
Resolved - Our data center provider has resolved the networking issues and all systems are operating normally.
Aug 23, 16:05 CEST
Update - Our data center provider has resolved the networking issues and all systems are operating normally.
Aug 23, 16:04 CEST
Monitoring - Issue localised and services are back
https://status.digitalocean.com/incidents/643z60hmjhrb
Aug 22, 17:21 CEST
Update - We are continuing to work on a fix for this issue.
Aug 22, 13:39 CEST
Identified - Our data center provider has identified data center networking issues.
https://status.digitalocean.com/incidents/643z60hmjhrb
Portal, API and connectors are affected.
Aug 22, 13:27 CEST
Aug 22, 2019
Completed - The scheduled maintenance has been completed.
Aug 22, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
https://status.packet.com/incidents/f4xcqyhcjsl8
Aug 22, 09:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 22, 06:43 CEST
Scheduled - Today at 09:00 CEST our datacenter provider will migrate some infrastructure to a new availability zone within the same datacenter. This is being done to improve the performance and reliability of server infrastructure. https://status.packet.com/incidents/f4xcqyhcjsl8

Datacenter provider sent maintenance details with short notice and was not able to re-schedule this maintenance out of working hours on our request.

Portal, API and most connectors will not be affected as they are hosted in another datacenter. SAP and Webhook Connectors may be affected during this 8 hour window, though event window is large to allow for any additional work needed to restore services in the event of an issue.
Aug 22, 06:43 CEST
Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019
Completed - The scheduled maintenance has been completed.
Aug 14, 21:16 CEST
Verifying - Verification is currently underway for the maintenance items.
Aug 14, 21:09 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 21:01 CEST
Scheduled - During this window we will be migrating our production message cluster to a new data center.
Aug 13, 13:48 CEST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.